And watch this video. It explains it plain and simple.
Hanna Bernard – Graphic Designer: After almost ten successful years in Sweden, Hanna moved to the Bay Area/Silicon Valley and took her company with her. In the Bay Area, she had the pleasure to work on several projects for some of the biggest, most well-known high-tech players in the Silicon Valley such as Sun Microsystems, Cisco Systems, Siemens, Baan, UC Berkeley, and Netscape, among others.
"Thanks for designing my website. I found the process to be much easier than I had anticipated and enjoyed working with you. People tell me the website looks good and fits my profile well. I think so, too. I look forward to your continued assistance with this project."